© 2026 Daily Flowers India Pvt. Ltd.. Registered office: Bengaluru, Karnataka.
Effective 14 September 2026 · Daily Flowers India Pvt. Ltd.
Daily Flowers India Pvt. Ltd. ("Daily Flowers", "we", "us") operates the website and app at dailyflowersai.com and sells fresh flowers, arrangements, subscriptions, and related products and services to consumers and business accounts in India. Our registered office address and GST registration number appear on every tax invoice issued for your order. For any question about these terms, write to support@dailyflowersai.com.
Displayed prices include applicable taxes unless stated otherwise. An order is confirmed once payment is captured (or, for business accounts on agreed credit terms, once accepted against your account). We may decline or cancel an order before confirmation — for example if a product becomes unavailable, if the delivery address falls outside our serviceable area, or if we reasonably suspect fraud — in which case any payment already taken is refunded in full.
Flowers are a natural, perishable product. Variety, colour, stem count and exact appearance may vary from photographs within the range described for that product, and seasonal substitution of individual stems of comparable value and quality may occur when a specific variety is unavailable. This is normal for fresh flowers and is not, on its own, a quality defect.
Tell us about a quality issue — damage, wilting, or a material mismatch with your order — within 24 hours of delivery, with a photograph where possible, via your order page, WhatsApp/SMS reply, or support@dailyflowersai.com. We will investigate and offer a resolution appropriate to the issue: replacement, partial or full refund, or credit, at our discretion and in line with our published cancellation and refund terms.
A subscription generates individual occurrences on the schedule you choose; each occurrence is a separate order for delivery, cancellation and refund purposes. You can pause, skip, or cancel a subscription from your account at any time before an occurrence's own cutoff; charges already taken for a delivered or in-progress occurrence are not affected by cancelling future occurrences.
Business accounts order against terms agreed at onboarding (credit limit, credit period, and invoicing cycle). Invoices are payable by the due date shown on each invoice; we may place an account on hold for new orders if it is significantly overdue, without affecting your liability for amounts already invoiced.
You are responsible for keeping your sign-in details and phone/email access secure, and for all activity under your account. Tell us immediately at support@dailyflowersai.com if you believe your account has been accessed without your permission.
To the extent permitted by Indian law, our liability for any claim arising from an order is limited to the amount paid for that order. We are not liable for indirect or consequential loss (for example, loss of enjoyment of an event) beyond the remedies described in our delivery and cancellation policy. Nothing in these terms limits any liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by our negligence.
These terms are governed by the laws of India. Courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from these terms, without prejudice to any right you have to approach a consumer forum under the Consumer Protection Act, 2019 local to your own residence.
We may update these terms from time to time; the effective date above shows when they last changed. Continuing to order after a change means you accept the updated terms.